Shipping policy

Lucky Clothing Store — From Checkout to Delivery

This page explains what happens after you order from Lucky Clothing Store, including preparation, shipment updates, and what to do if your parcel encounters a problem.

Stage One: Order Preparation

Please allow up to 72 hours for us to prepare your order after the purchase is completed and payment is confirmed.

During preparation, we organize the items in your order and arrange them for dispatch. High-volume sales periods, holidays, or order verification requirements may extend this stage.

Stage Two: Transit to Your Address

After dispatch, the estimated delivery period is 3–5 days.

The transit estimate begins when the order has been shipped, not when checkout is completed. The total time from purchase to arrival therefore includes both the preparation period and the subsequent transit period.

All delivery estimates are approximate. Carrier capacity, local delivery arrangements, weather, customs checks, and other unexpected events may influence the actual arrival date.

Delivery Fees and Available Options

Shipping methods and applicable charges are shown during checkout according to the options available for your order and destination. Any promotional delivery offer will be subject to the conditions displayed when the offer is made.

Make Sure Your Address Is Complete

Before placing an order, verify the recipient name, street address, unit number where applicable, postal code, and contact details.

If you notice an address mistake after checkout, email courtfication@outlook.com immediately. We can request a correction when possible, but changes may no longer be available once the parcel is being prepared or transported.

Shipment Updates

If tracking is provided for your shipment, the relevant information will be shared after dispatch. Carrier tracking pages may not show movement immediately, so allow time for the first scan to appear.

If Your Parcel Is Late

If delivery takes longer than expected, review the latest tracking status first. If the shipment remains unresolved, contact us with your order number and any available tracking details.

We will review the information and advise you on the next steps.

Customs and Border Charges

Orders crossing international borders may be subject to import duties, taxes, or clearance fees. Whether such charges apply depends on the destination and the arrangements disclosed at checkout.

Delivery Attempts and Returned Parcels

An incomplete address, an unsuccessful delivery attempt, or a refused shipment may prevent successful delivery. Any additional costs or remedies will be assessed according to the circumstances and applicable law.